Deliver memorable stays, professionally managed
Your boutique hotel stands out because of personal touches and attention to detail. Semeru handles the operations behind the scenes so your team can focus on the guest experience: reservations, rates, team coordination, and billing.
The challenges you face
Personalization at scale
Remembering guest preferences and stay history across dozens of rooms and repeat visitors is impossible without a proper system.
Complex rate management
Seasonal pricing, weekend surcharges, and special promotions across multiple room categories require careful coordination to avoid revenue loss.
Team coordination
Front desk, housekeeping, and management need to stay in sync across shifts. Without shared visibility, things fall through the cracks.
How Semeru helps
Guest profiles with history
Every guest has a profile with contact details, stay history, and notes. Your team can personalize every interaction.
Dynamic rate plans
Set seasonal rates, weekend pricing, and occupancy-based surcharges. Assign different rate plans to each room category.
Team roles & audit trail
Invite your team with role-based access. Front desk sees reservations, managers see billing, owners see everything. Full activity log tracks every action.
Rates that match your guest experience
Create rate plans with seasonal pricing, weekend surcharges, and occupancy-based extras. Assign different rates to each room category. Your deluxe suite and garden room don't need to share the same price.
- Seasonal and date-range pricing rules
- Per-room-type rate assignment
- Occupancy surcharges for extra adults and children
Your team, working in sync
Invite front desk staff, housekeeping managers, and owners, each with the right level of access. Every action is logged, so you always know who did what and when.
- Role-based access for each team member
- Complete audit trail of all actions
- Activity log with entity and user filters
Ready to simplify your property management?
Join hospitality businesses across Indonesia using Semeru to streamline operations.