WhatsApp Business integration
Semeru reaches your guests where they already are. Automated booking confirmations, payment receipts, and daily check-in/check-out reminders, all via WhatsApp. Plus a two-way chat inbox for conversations.
Automated Messages
Booking confirmations, payment receipts, and reminders sent automatically. No manual follow-up needed.
Two-Way Chat
Reply to guest messages directly from your dashboard within the 24-hour service window.
Delivery Tracking
See message status in real time: sent, delivered, read, or failed. Full message log with history.
Automated notifications for every key moment
Template messages are sent at the right time: booking confirmation immediately after a reservation, payment receipt on payment, and daily reminders for upcoming check-ins and check-outs.
- Booking confirmation on reservation
- Payment receipt on successful payment
- Daily check-in and check-out reminders
Chat inbox for guest conversations
When guests reply to your messages, their responses appear in a grouped chat inbox. Reply with free-form text within the 24-hour customer service window.
- Conversations grouped by phone number
- Service window enforcement (24h)
- Read/unread tracking per conversation
Ready to simplify your property management?
Join hospitality businesses across Indonesia using Semeru to streamline operations.